Privacy Policy
It is important to us to be open and honest with our customers about the way we work . The following Privacy Policy notice is here to explain to you what information we might collect from you, in which way we may use this information, who we may disclose it to and how to access, modify or remove it from our system.
We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and will fully comply with all applicable UK Data Protection and consumer legislation in place including the General Data Protection Regulation (GDPR).
- When you shop or register on our website, as appropriate, you may be asked to enter your name, address, email address, phone number or credit card information.
- We will also hold the delivery address(es) for your orders, the login and password associated with your account and a record of your product selection and actions on our website.
- If you have request any information, send any emails to our customer service, subscribe to our newsletter or any service, enter a competition, vote for a product or complete feedback, we might also hold your name, address, telephone number, email address and other information such as your age, interests or product preferences.
- We and our third party providers of advertisements and content may also collect information about where you are on the internet (IP address, domain types like .co.uk and .com, URL you came from), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on and any search terms that you entered on our website. We may collect this information even if you do not register with us.
- We may acquire customer lists from other parties so that we may invite new people to enjoy our site. We acquire only lists of people who have indicated that they are willing to receive email offers. Also, each time we send an email offer, we will provide an opt out option.
- To process your orders
- To improve our website
- To administer a contest, promotion, survey or other site feature
- To improve customer service
- To improve your navigation experience
- To send periodic emails, improve our advertisement or notify you of products and offers
A cookie is also a small piece of information sent by a website that is saved on your hard drive by your computer browser. It enables the sites or service providers systems to recognise your browser, capture and remember certain information in order to interact with you, improve and personalize your experience. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
Cookies do not have access to the hard drive on your computer and cannot be used to spread viruses or access your email address. They only transfer data which you have disclosed to the website.
We totally respect the confidentiality of your personal information. It may be disclosed to other trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. You should be aware that if we are requested by the police (or any other regulatory or government authority investigating suspected illegal activities), to provide your Personal Information and/or User Information, we are entitled do so.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Because we value your privacy, we have taken the necessary precautions to be in compliance with European GDPR Regulations. We therefore will not distribute your personal information to outside parties without your consent. This online privacy policy applies only to information collected through our website and not to information collected offline.
In the unlikely event that our business assets are sold or purchased by another company, our data records will be sold too as part of our business.